Help

To enter Cute Pet UK please complete the simple 2 step process.

Step 1: Complete the entry form. Upload your pet’s details, their most flattering selfie, and tell us what makes them so adorable.

Step 2: Register an account. You now have access to our exciting new dashboard.

Voila! Your fur-baby is entered into the next month’s competition.

Cute Pet UK will contact you via email and SMS on day one of the competition with instructions on how to vote and other important details.

You may enter up to 4 fur-babies using one entry form.

If you would like to enter more than 1 pet, we recommend that you enter all your pets as 1 entry. Simply upload a photo of them posing together and give a brief desciption.

If you would like to enter them separately then you are welcome to do so. We then recommend that you enter the other pet(s) in an upcoming competition so they don't compete against each other.

No person or persons sharing the same residential address may win more than one (1) prize valued at £200 or greater in a six-month period.

If you have won more than £200 in the last six (6) months and should you wish to enter Cute Pet UK again, please note that votes from previous competitions will not be carried over to the current competition. You will also get a new unique voting ID for each new month’s competition that you enter.

Cute Pet UK gives away £1,000 at the end of each monthly competition. There are cash prizes for the Top 3 pets every month.

Cute Pet’s monthly competition winners are determined by the number of votes each pet receives.

First place gets £500 in cash. Second place wins £300 in cash. Third place receives £200 in cash.

Please note: Cash prizes will be paid into a UK bank accounts only. Proof of your identity and the validity of your bank account are required before the release of any cash prize.

There are multiple ways to vote for the cutest pet.

Free methods: Each registered account can apply 10 free votes each day. These votes will be available just after midnight each day. From time to time Cute Pet UK will provide a bonus codes which can be redeemed for free votes and applied to a Cute Pet. Please make sure you Follow Cute Pet UK on Facebook as well as on Instagram and watch out for any SMS communication from us.

Paid-for methods: Votes bundles can be purchased via Pay By Mobile, Pay by Bank and Paypal. Further T&C's apply for paid for voting.

To access your 10 FREE daily votes, ensure you are logged onto your Cute Pet UK account. Select the pet you wish to vote for and navigate to their unique link. In the 'Vote' box click on Free Votes. Then click on 'Vote Now'.

10 Free votes will be applied to the selected entrant.

Parents of pet participants can also invite friends, family, and colleagues to vote daily for free. Free voting is open to anyone who is a resident of UK, Channel Islands and Isle of Man. They don’t have to enter the competition or even know the pet to cast a vote for the pet they feel is the cutest of them all. However, they will need to register first and follow the procedure described above to access their 10 FREE daily votes.

From time to time Cute Pet UK sends out free bonus codes which can be applied on the Cute Pet UK site for FREE votes.

To redeem a Cute Pet UK bonus code:

Log onto www.cutepet.co.uk. Select the pet you wish to vote for and navigate to their unique link. In the 'Vote'  box click on Redeem Bonus.

Paste or type the bonus code (as it appears) into the box and click on Apply. Your bonus vote will be automatically assigned to your selected pet.

Please note, you will only be able to use them once. You can pass them on to friends and family who also have an account but we limit the amount of times they can be used so hurry before they are all used up!

Yes, you can vote for your own pet as many times as you wish. However, the point is not how many votes you can cast for your own pet, but to share your pet’s entry with others. The more time you spend spreading the message to friends, family, and colleagues, the more votes your pet is likely to receive. So, rather focus on getting your fur-kid’s Cute Pet profile out there via email, WhatsApp, and social media, etc.

Cute Pet UK supports and encourages responsible voting.

To find your pet’s photo on the Cute Pet UK website you can either:

Use the search function on the current competition page www.cutepet.co.uk

OR

Navigate to your pet’s profile using the alphabetical categories, which are also located on the current competition page.

You can change your pet’s profile photo at any time.

To do so, please login to your Cute Pet UK account.

Click on the My Profile tab.

Select your pet’s name.

You can now upload an alternative photo.

Please note: All photos are subject to review by our team, so please allow up to 24 hours for the photo to be approved and displayed on your pet’s profile. You may need to refresh your browser or clear your internet cache to view the updated photo.

If you have previously shared your Cute Pet profile’s unique URL on Facebook and wish to share it again once the new image is uploaded, please navigate to https://developers.facebook.com/tools/debug/sharing/. Paste your Cute Pet profile’s unique URL here. Click on Debug and then on Scrape Again. You should now be able to share your Cute Pet profile’s unique URL on Facebook complete with the updated image.

When you first created your Cute Pet UK account and entered your pet into our monthly competition, you would have received an account activation email with your password, which is required to access your account. Your username is the email address you used when creating your account and entering your pet into the Cute Pet UK competition.

If you have forgotten your password or did not receive the account activation email, please navigate to our account tab and click on Forgotten Password. Now check your email inbox (including the spam folder) for our newly sent account activation email and follow the instructions therein to access your Cute Pet UK account.

To see your pet’s voting report, please login to your Cute Pet UK account.

Click on the My Profile tab.

Select your pet’s name.

Then click on View Voting Report.

Please note: Vote totals are updated every 12 hours. You will only be able to view your own pet’s total votes.

The Top 3 winners of each month’s Cute Pet UK competition are announced on the fifth (5^th) day of the following month or on the next working day if the fifth (5^th) day falls on a weekend or a bank holiday. The Top 3 winners will be announced by 2pm on the day. The announcement will be broadcast on our Cute Pet UK winners page and via our Facebook page.

Cute Pet UK will also contact the Top 3 winners directly via phone or email within 24 hours of the announcement.

Cute Pet UK is run by Route 39 Digital Media Ltd who has been running the Cute Pet UK competition since February 2022.

Our mission is to allow UK pet owners to show off their pets to the UK & the World in a fun and interactive way.

Entry to the competition is free and you don’t have to vote if you don’t want to. We don't sell your data to 3rd parties.

We will not send you spam emails. We will send email and SMS notifications about the competition during the month you take part. You can opt out of these at any time.

We have numerous checks in place to monitor potential fraud during the competititon and conduct a full audit once the competition has ended. Any attempts to rig the competition in violation of the competition T&CS or rules will result in instant removal of the offender(s) or the re-awarding of prizes.

We believe in being open, honest and transparent and present all voting data via your dashboard. We aim to resolve all voting issues or queries timeously.

Our UK platform is built on a similar platform that has been used in South Africa. Cute Pet SA has been showcasing South Africa's cutest pets since 2016.

To remove your pet from the Cute Pet UK competition please log in to your dashboard. Click on the 3 dots on the pet you wish to remove. Select 'Delete'. Your pet will be removed from the competition.

Alternatively contact us via our contact page. We will endeavour to remove your pet’s entry and data from our database within 24 – 48 hours of your request.

If you wish to have your Cute Pet UK account deleted please use the same contact form to get in touch.

We thought we had everything covered. Please contact us via our contact page and we’ll get back to you within 24 hours.

In order for our competition to be fair and give pets an equal opportunity to take part; pets who have 25,000+ votes will be paused until the last 7 days of the competition. Your pet will then be made active and can continue to vote without any further restrictions.

Each competition may have a different threshold but it will range between 25,000+ and 35,000+. This amount is set before a competition starts and will be displayed on the Rules and Terms & Conditions pages.

Please note it is not our intention to penalise a pet. All pets are subject to the same rules. This is a system process. The threshold is made known to all entrants and is to secure the legitimacy of the competition and to ensure our team can monitor and take action against fraudulent voting. Our competition takes place over a 1-month period and is designed to be a fun and interactive competition in which pet lovers can showcase their adorable companions, share heartwarming stories, and engage with a vibrant community of fellow pet enthusiasts.

You may see some entrants paused with more than than these votes and it may seem unfair. Let's explain by way of an example why this sometimes happens.

Say the pause threshold was 25,000+ votes and an entry had 23,750 votes and purchase a bulk vote bundle of 1,250, they would now have 25,000 votes and the entry would be paused.

Another entry could have 24,000 votes and purchase a bulk vote bundle of 1,250 would then have 25,250 votes. The system would then pause the entry as they have more than 25,000+ votes. It is entirely possible to purchase a 1,250 vote bundle when there is a Triple Whammy bonus day and the entrant would then have 27,750 votes (24,000 + 3,750).

Since we offer votes bundles that can be purchased in £1, £2,50, £10 and £25 increments it is not possible to 'give change' or take part payments. This would be a logistical nightmare for us and for our participants.

We prioritize creating a safe and enjoyable environment for all participants. We have a zero-tolerance policy when it comes to abusive behavior, bullying, malicious slander, and trolling. We expect all contestants and visitors to treat each other with respect and kindness, including the organizers of the contest. Any instances of abusive behavior directed at organizers will be thoroughly investigated, and appropriate actions, including disqualification and banning from future contests, will be taken against the responsible individuals.

We encourage everyone to report any instances of abusive behavior they witness to ensure the integrity of our community. Together, let's foster a positive and inclusive atmosphere where everyone can celebrate the joy of pets.

Cute Pet UK has adopted a zero tolerance to breaches of our rules and terms and conditions.

If our system or our regular audit checks identifies your entry as receiving votes in a fraudulent manner, unnatural manner or in a method that is deemed to sway the results unfairly then your entry will be instantly removed, your details recorded and blacklisted. Our team will also conduct checks on all accounts that have voted for your entry and these accounts may also be removed, details recorded and backlisted.

It is important to note that you CAN NOT USE the email + password (accounts) of others to vote multiple times. Doing so will seriously jeopardise your entry in our competition. Doing so goes against the spirit and fairness of our competition. 1 individual may register a maximum of 2 accounts with Cute Pet UK.

Please take note of the following relevent sections of our terms & conditions:

2.6. The Promoter reserves the right in its sole discretion to ask for evidence to verify the age, identity and/or eligibility of an entrant at any time, and to use any channels and methods available to carry out checks of any details provided. The Promoter may withhold delivery of a prize until it has received such evidence from the winner and failure to provide such evidence in a timely manner may result in forfeiture of the prize.

2.7 Syndicate participation and eligibility is limited; a syndicate is defined as a group of individuals or organisations combined to represent or promote a common interest, including but not limited to charities, non-profit organisations, NGO's, schools, companies etc. Syndicate participation is limited to one (1) monthly competition with no less than a six (6) month gap between participating again.

3.4 Voting Restrictions: Pets who reach 25,000 - 35,000 votes will be automatically paused until the last 7 days of the competition. There are no voting restrictions during the last 7 days of the competition.  (please refer to the T&CS to confirm the limit for the month you are taking part)

3.10 Names: Entrants must enter Competitions using their legal name once only. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

3.11 Multiple Entries: Unless otherwise permitted pursuant to any terms, no person may enter any Competition more than once and persons may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company.

3.12 Pet Ownership:  Any entries must be made by the legal owner of a pet, and cannot be made by a third party unless they have written consent to do so from the legal owner of that pet.

3.13 Prize Limits: No person or persons at the same residential address may win more than one prize valued at £200 or more via any of our Competitions in any six (6) month period.

3.15 Syndicate voting and sharing of user account details: It is strictly prohibited for registered users to share account details and/or passwords for the benefit of voting as is the creation of multiple registered accounts. Multiple user accounts are limited to two (2). Accounts in violation, along with votes, can be removed permanently from the platform by the promoter at any time.